Key Returns

If you no longer need your university keys, please return them in one of the following ways:

On campus through campus mail: 

  • Attach the keys to a piece of paper or an index card to prevent them from ripping through the envelope.
  • Include your name and 95# with the keys.
  • Sent to:
  • Attention: Access Control Program Specialist 
    Campus Planning and Facilities Management 
    Lock and Door Shop  

Off campus through a mail carrier (USPS, UPS, FedEx)

  • Attach the keys to a piece of paper or an index card to prevent them from ripping through the envelope.
  • Include your name and 95# with the keys.
  • Attention: Access Control Program Specialist
    1276 University of Oregon
    1295 Franklin Boulevard
    Eugene, OR 97403

Departmental authorized requester 

  • Return the key(s) to your departmental authorized requester
  • The authorized key requester can request a pick-up by the Lock & Door Shop

Refunds

  • If the individual paid a deposit, their refund will be the same amount as the deposit initially paid
  • Refunds will be issued by direct deposit or check (faculty, staff, vendor), or billing account (student)
  • If the key holder's department paid the key(s), then the department will be refunded through their index, not the key holder
  • Please allow 4-6 weeks to process the refund

Student Billing:

  • If the student has a negative balance on their account, the refund will be applied toward paying off that balance
  • If the student account is paid in full, their account will have a credit balance
  • The student can request that the funds be sent to them OR
  • The Accounts Receivable office will submit the credit balances with end-of-term procedures.

Questions can be sent to keyaccess@uoregon.edu