Work Management Dashboard FY25

Service Request Information for Fiscal Year 2025

Call Log Entries in Fiscal Year 2025
Total Call Log Entries 
Call Log Entries by Department in Fiscal Year 2025
Total Call Log Entries by Department 

 

Call Log Entries by Campus in Fiscal Year 2025
Total Call Log Entries by Campus
Created vs. Completed Work Order Phases by Shop Fiscal Year 2025
The Amount of New Work Requests Coming in vs. Work Requests Completed for Fiscal Year 2025
Campus Closures in Fiscal Year 2025
The total number of communication requests received through the Smartsheet Form.
660 New Projects in FY25
The total number of new project requests submitted through the Project Call Log Site.
 
Status updates in days
On average, it takes 7 days for a technician to begin work after being assigned a task. Once work has started, it typically takes 16 days to complete the task and move the work order to a "Complete - Pending Review" status. From that point, the supervisor review and final closeout process takes an additional 14 days on average.